Shipping policy


We provide free worldwide shipping on all orders of $100. At Carrylight our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.

The time frame for order delivery is divided into two parts:

      • Processing time: Our dedicated team handles order verification, tailoring, quality checks, and packaging. We strive to dispatch all orders from our facility within 48 hours of being placed. Once dispatched, the shipping process typically takes an additional 2–4 days for processing by the courier.


      • Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. International delivery usually takes about 5-10 business days. AU orders are shipped by e-packet, which is an AUS Post Postal Service product. After processing and leaving the warehouse, items usually take between 5 and 10 business days to arrive at their destination but can take longer from time to time.

      • Tracking: Once your order has been packed and left our warehouse, you will be emailed a tracking number.

        Please check your junk mail as some customers find this email is redirected to this folder.

        ALL ORDERS CAN BE TRACKED VIA: 

        https://www.17track.net/en/
        (Select the correct courier to display the information)

        Please take note that customs have the right to stop your parcel for a considerable amount of time, to conduct routine checks.

        For any more information, you can contact the team on: 

        hello@carrylight.com.au